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Rental rules

Version 1. Applies to every hourly booking at OurStudio@Arcoris. Submitting a booking request confirms acceptance of the version in force at that time.

Draft for owner review and qualified Malaysian legal review before production launch.

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  1. 1.Security deposit

    A refundable RM500 security deposit is required before the booking is confirmed. Deductions may be made for damage, missing items, excessive cleaning, access-card loss, or unpaid charges.

  2. 2.Booking duration

    Each booking provides 60 minutes of studio use. Setup, class activity, and pack-down must remain within the booked hour.

  3. 3.Turnover buffer

    A 15-minute turnover buffer is automatically reserved after each booking. It is not an extension of the renter's booked time.

  4. 4.Timely departure

    The studio must be vacated by the stated end time. Unapproved overrun may result in an additional charge or a deduction from the deposit.

  5. 5.Care of property

    The renter is responsible for damage caused by the coach, participants, assistants, or contractors.

  6. 6.No permanent attachments

    Do not drill, nail, screw, staple, paint, or permanently attach anything to walls, floors, mirrors, doors, furniture, or fittings.

  7. 7.Cleanliness

    Return the studio in the same condition in which it was received. Remove rubbish, personal items, decorations, and equipment.

  8. 8.Practice-floor hygiene

    Outdoor footwear should not be worn on designated practice areas. Water should be kept in secure containers.

  9. 9.Prohibited items

    No smoking, vaping, open flames, candles, incense, hazardous materials, or illegal substances.

  10. 10.Noise

    Keep music, microphones, and participant noise within reasonable levels and comply with building-management requirements.

  11. 11.Building access

    Use only the approved access method and booking period. Do not share access credentials or allow unauthorized entry.

  12. 12.No subletting

    The booking may not be transferred, resold, or sublet without written approval.

  13. 13.Instructor responsibility

    The booking coach is responsible for supervising participants and conducting the activity safely.

  14. 14.Professional requirements

    The coach is responsible for maintaining any qualifications, participant waivers, permissions, and insurance appropriate to the activity.

  15. 15.Participant capacity

    Do not exceed the owner-approved maximum capacity. The maximum number is confirmed by the owner before your booking and shown in your confirmation.

  16. 16.Permitted use

    The studio may be used only for the approved yoga, movement, meditation, or wellness activity. Parties, retail events, filming, or unrelated commercial use require prior approval.

  17. 17.Furniture and equipment

    Return furniture and equipment to their original positions. Report breakage or missing items immediately.

  18. 18.Personal belongings

    The owner is not responsible for personal property left unattended, except where liability cannot legally be excluded.

  19. 19.Children and minors

    Minors must be supervised by an appropriate responsible adult and may require participant or guardian consent.

  20. 20.Cancellation and rescheduling

    At least 48 hours before the booking: one reschedule or a refund of the rental fee. Between 24 and 48 hours: partial refund or reschedule at the owner's discretion. Less than 24 hours or no-show: the rental fee may be forfeited. Security-deposit handling remains subject to the final owner policy.

    • At least 48 hours before the booking: one reschedule or a refund of the rental fee.
    • Between 24 and 48 hours before: partial refund or reschedule at the owner's discretion.
    • Less than 24 hours before, or no-show: the rental fee may be forfeited.
    • Security-deposit handling remains subject to the final owner policy.
  21. 21.Damage reporting

    Report accidents, damage, spills, or equipment failure immediately.

  22. 22.Unsafe conduct

    The owner may end a session when conduct is unsafe, unlawful, damaging, or disruptive.

  23. 23.Acceptance

    Submitting a booking request confirms acceptance of the current version of the rental rules.